Osprey Clarke has a track record of delivering high-impact executive interim solutions, ensuring seamless core banking transformations and retail bank integrations. Our approach, backed by seasoned transformation experts, has successfully driven operational efficiency, regulatory compliance, and enhanced customer experience for financial institutions undergoing complex
integrations.
With direct experience in each phase of transformation, weprovide hands-on leadership and proven expertise, ensuring clients achieve their objectives with minimal disruption and maximum value. Below, we outline how our team has successfully driven results in previous engagements.
Scenario:
Ensure the seamless integration of two building societies,necessitating the selection and implementation of a new core banking system to support the expanded customer base and optimise operational efficiency.
Strategic Execution & Hands-On Support
Strategic Execution & Hands-On Support
Phase 1: Strategy & Planning (Months 1-3)
• Led the Target Operating Model (TOM) definition, ensuring alignment with business goals.
• Established leadership governance structures with experienced integration leads.
• Provided expert guidance on system requirements analysis and vendor selection.
• Designed a comprehensive integration roadmap, leveraging real-world implementation experience.
Phase 2: Design & Development (Months 4-9)
• Deployed senior experts to oversee core banking vendor selection and negotiation.
• Developed and implemented a risk mitigation strategy, ensuring smooth transition.
• Led data mapping and cleansing activities, guaranteeing migration accuracy.
• Designed and implemented API and middleware solutions, ensuring seamless third-party integration.
Phase 3: Implementation & Migration (Months 10-18)
• Provided on-the-ground leadership during core banking system deployment.
• Managed iterative data migration and validation, ensuring integrity throughout.
• Led internal training programs and change management efforts, securing stakeholder buy in.
• Oversaw pilot program execution, ensuring operational readiness before full deployment.
Phase 4: Stabilisation & Optimisation (Months 19-24)
• Actively supported customer and operational process transitions, addressing challenges in real time.
• Monitored system performance and optimisation, leveraging extensive post-implementation experience.
• Advised on digital banking enhancements, ensuring improved customer engagement.
• Led post-implementation review sessions, driving continuous improvement and compliance.
Governance & Delivery Structure
Our approach is centred on providing embedded leadership and functional expertise:
• Integration Steering Committee: Strategic oversight supported by Osprey Clarke’s transformation specialists.
• Core Banking Programme Office: Led by an experienced Transformation Director and supported by subject matter experts.
Key Delivery Workstreams:
• Technology & Infrastructure: Ensuring optimal core banking implementation and security.
• Operations & Processes: Streamlining workflows and eliminating redundancies.
• Customer & Channels: Driving customer-centric transition strategies.
• People & Change Management: Managing workforce adaptation and engagement.
• Risk & Compliance: Ensuring regulatory alignment and mitigating risks proactively.
Success Metrics & Outcomes
• 100% Operational Readiness: Zero downtime during the transition.
• Customer Retention Rate: Maintained above 98%.
• Data Migration Accuracy: Achieved 99.99% integrity.
• Regulatory Compliance: Fully aligned with financial regulations and reporting standards.
• Cost & Efficiency Gains: Reduced operational redundancies, optimising the cost base.
Conclusion: Delivering Measurable Impact
Osprey Clarke’s hands-on expertise and direct leadership can support your strategic objective, meeting key milestones and delivering lasting value.
Our structured and strategic approach, combined with deep industry knowledge and an extensive network of transformation specialists, has consistently positioned our clients for long-term success.